Claims management for EXTERNAL contracts
As a special service, we also offer you assistance with claims where the insurance contract was concluded directly via an insurance company, an agency or a third-party broker.

As a special service, the independent policy brokers and the GRM-team offer customers and interested parties assistance in damage events, for which the insurance contract was concluded directly via an insurance company, an agency or an external broker.
Attention:
- When reporting damage, please state the keyword "Help with damage with third-party contracts".
Damage report by telephone
- During office hours: Call +43-6562-6160-0
- Outside office hours: Call our help line +43-800-808-116
Online damage report
Damage limitation through rapid reporting!
We will get back to you with all the necessary formalities within 2 working days.